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(00)  White-label pay-per-call

Run your own pay-per-call network under your brand. Calls ring in your agents’ browsers, every word is transcribed as it’s spoken, and a call is billed only when what was said qualifies it.

CallerAgent

(01)  The call

One call, from ping to paid.

Scroll to follow one simulated call through the platform, from the first ping to the ledger. Six steps, and a record of every decision along the way.

01Ping

A publisher asks for a bid.

A caller is on the line, so the publisher's platform pings yours. Their key tells you who is asking and for which campaign. Every ping is kept, including the ones you turn down.

rtb · pingidle

→ request

← response

PublisherYour network
Call time  00:00:00.0

(02)  Your brand

It wears your name.

Agents sign in at your address, to your logo, in your colours, and every email they get comes from you. Try it with yours.

Colour
Powered by badge

The only colour on this page is the one you pick.

YSign in · Your Brand
yourbrand.inboundx.io/login
YB

Sign in to Your Brand

Agents and staff, this way.

you@yourbrand.com
••••••••
Sign in

FromYour Brand

SubjectConfirm your email for Your Brand

YBYour Brand

Confirm your email and you can start taking calls with Your Brand.

Confirm email

Powered by InboundX

Address
Live at yourbrand.inboundx.io about two minutes after the workspace is created.
Look
Logo, mark, favicon, colours, font, corner radius, login tagline and email sender.
Money
Agents top up through your own payment processor. The platform never holds your money.
Credit
The Powered by badge is on for new workspaces. You can switch it off.

(03)  Who sees what

Everyone sees their part, and only that.

Your workspace is sealed from every other one on the platform. Inside it, each role gets its own door.

You and your managers

01

What they can see

The whole floor.

  • Live calls, with listen-in, hang up and pause
  • Every ping, and why it was declined
  • Transcripts, recordings and summaries
  • Disputes, wallets and finance

Owners can close any page to any manager.

Agents

02

What they can see

Their calls. Nothing else.

  • Go online and take calls in a tab
  • The live transcript and each criterion as it lands
  • Their wallet, their disputes, your training

Never sees

  • Which publisher sent the call
  • Other agents
  • What you earn

The caller's number stays masked until the call bills.

Publishers

03

What they can see

Their traffic, and the reasons.

  • Their calls and pings, with plain reasons
  • Earnings and weekly invoices
  • A dry run to test the integration

Never sees

  • Your price
  • Your agents or headcount
  • Other publishers

They see a dispute's outcome, never the pending case.

(04)  Around the call

The rest of the job, already built.

  1. 01

    Listen in

    Hear any live call from the console. Hang up or pause the agent from the same screen.

  2. 02

    Recordings

    Two channels per call, stored privately, kept for a year by default.

  3. 03

    Call logs

    Timeline, transcript, recording, summary and billing on one page, with a printable evidence pack.

  4. 04

    Disputes

    Agents dispute a charge inside the window you set, and you decide. An approval credits the wallet and blocks the caller.

  5. 05

    Re-grade after hangup

    The full transcript is graded again when the call ends. It can add a charge the live pass missed, never take one away.

  6. 06

    Compliance sheets

    Agents acknowledge the campaign's sheet before they go online. Optional, and set per campaign.

  7. 07

    Training

    Build your own course, and require it before Go online if you want to.

  8. 08

    Go-online checks

    Hours, training, the sheet, and a device check for mic, speaker, echo and network.

  9. 09

    Payment agreements

    Agents sign before their first top-up, under your brand. Identity checks are a switch.

  10. 10

    Publisher portal

    Calls, pings with reasons, earnings, files and team, for every publisher you work with.

  11. 11

    Dedicated numbers

    Numbers assigned to a publisher and campaign route through the same checks as a ping.

  12. 12

    Audit log

    Every change and who made it, including platform support acting on your behalf.

(05)  Questions

Asked and answered.

  • A pay-per-call platform you run under your own brand. Publishers ping your campaigns, routing holds one agent, the agent answers in the browser, and the call bills when the caller meets the campaign's criteria.

(06)  Talk to us

Run it under your own name.

Tell us what you run: the verticals, how many agents, where your calls come from today. We'll walk you through the platform with your brand on it.

Talk to us